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Setting up a centralised inbox (Unified Mail)

If you have linked several email accounts to mailbox (e.g. via IMAP), the folder list can quickly become confusing. With the Unified Mail feature, mailbox offers a convenient solution: a central inbox that clearly consolidates incoming and sent emails from all linked accounts.

Setting up Unified Mail​

To set up Unified Mail:

  1. In the mailbox webmailer, click the gear icon in the top right-hand corner and then click All settings.
  2. In the settings, navigate to Accounts.
  3. In the Your Accounts section, click Edit next to your external inbox.
  4. Tick the box next to Use unified mail for this account.


    Setting up Unified Mail

  5. To ensure a consistent folder structure across the integrated inboxes, define standard folder names under Standard folders.
  6. Click Save.
  7. Apply these settings to all your inboxes, including your mailbox inbox.
Note

Unified Mail displays content in a consolidated view without altering the structure of the individual accounts. You can still access all the original folders for each account.