Setting up an alias with iOS

This article explains how to set up alias addresses on the iPhone and iPad.

Important setup information

In iOS, there are essentially two different ways to configure an email account:

• Automatically using an iOS profile (ActiveSync)
• Manually via IMAP/SMTP

When you install the mailbox profile on an iOS device, iOS automatically sets up the account via ActiveSync. However, this technology does not support alias addresses on iOS. When composing an email, there is therefore no option to select an alias address in the From field.

To use an alias, you must therefore remove the iOS profile and set up the account manually via IMAP/SMTP instead. You can then select the alias address as sender.

Setting up an alias address with iOS (IMAP/SMTP)

Note

The following steps apply only to accounts configured for IMAP retrieval. Alias addresses cannot be configured for accounts using ActiveSync.

1. Open the Settings on your device and navigate to the following path:

   • iOS 14-17: Mail > Accounts > [Your IMAP Account] > Account
   • iOS 18-26: Apps > Mail > Mail Accounts > [Your IMAP Account] > Account Settings

2. Tap the Email field.

3. Tap Add Another Email Address.

4. Enter the your alias address and press Return.
   The alias will then appear in the list of email addresses.

5. Tap Account, then Done to save the changes.

The alias is set up and can now be used when sending emails on iOS. To do this, tap the From field when composing a new email. This opens a drow-down menu where you can now switch between your main address and the alias address.