Managing iOS profiles
On iOS devices, you may use so-called profiles to automatically install certain settings or certificates. These include profiles for email, calendar, or contacts integration via CalDAV and CardDAV, VPN or MDM profiles (Mobile Device Management), as well as certificate profiles. These profiles can be viewed at any time in the system settings and removed if needed.
Viewing and removing profiles on iOS – step by step
Viewing profiles
- Open Settings.
- Navigate to General > VPN & Device Management.
Older iOS versions: General > Profiles.
You will see the list of installed configuration profiles (e.g., email/CalDAV/CardDAV, VPN, MDM, certificates). - Tap a profile to see details such as issuer, purpose, and included certificates.
Removing a profile
- Open the desired profile in the list.
- Tap Remove Profile.
- Confirm the prompt and enter your device passcode if required.
- Wait until the process is finished. The profile and the associated settings will be removed.
Important notes
- MDM profiles: Removing an MDM profile typically deletes managed email, calendar, contact, or VPN configurations.
- CalDAV/CardDAV profiles: Removing these profiles deletes the associated account entries in Calendar and Contacts.
- Data backup: Back up important data beforehand if the profile controls related content.
Tip: Reinstall a profile later
If you need to reinstall a profile – for example, to access calendar and contacts with mailbox – you can do so at any time using the following article in our Knowledge Base: Synchronising contacts and calendars
