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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

E-mail configuration

Set Up Other Mail Clients Manually

Our servers are configured so that current mail clients can automatically detect the necessary settings based on your mail address (@mailbox.org). This means that, in most cases, no manual setup is required.

Mail Address & Password for Authentication

Login always consists of the following credentials:

UsernamePassword
Your main mail address, e.g. john.doe@yourdomain.orgYour mailbox password or an application password (if two-factor authentication is enabled)

Note: If you have activated two-factor authentication (2FA), you cannot use your normal mailbox password for external mail clients. In this case, you must create and use a dedicated application password for each mail client in the mailbox settings under All settings | Security | Application passwords.

Incoming Mail Server, Ports, and Encryption

ProtocolServerPortConnection SecurityAuthentication Method
IMAPimap.mailbox.org993SSL/TLSYour mailbox password or application password
POP3pop3.mailbox.org995SSL/TLSYour mailbox password or application password

Outgoing Mail Server, Ports, and Encryption

ProtocolServerPortConnection SecurityAuthentication Method
SMTPsmtp.mailbox.org465SSL/TLSYour mailbox password or application password
SMTP (alternative)smtp.mailbox.org587STARTTLSYour mailbox password or application password