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Answers for private customers

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E-mail configuration

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If two-factor authentication is enabled, you must use an application-specific password when setting up external applications (e.g., calendar/address book apps, WebDAV clients, Drive synchronization tools, or Exchange ActiveSync).

Further information: Application-specific passwords for external applications

Set Up Other Mail Clients Manually

Our servers are configured so that current mail clients can automatically detect the necessary settings based on your mail address (@mailbox.org). This means that, in most cases, no manual setup is required.

Mail Address & Password for Authentication

Login always consists of the following credentials:

UsernamePassword
Your main mail address, e.g. john.doe@yourdomain.orgYour mailbox password or an application password (if two-factor authentication is enabled)

Note: If you have activated two-factor authentication (2FA), you cannot use your normal mailbox password for external mail clients. In this case, you must create and use a dedicated application password for each mail client in the mailbox settings under All settings | Security | Application passwords.

Incoming Mail Server, Ports, and Encryption

ProtocolServerPortConnection SecurityAuthentication Method
IMAPimap.mailbox.org993SSL/TLSYour mailbox password or application password
POP3pop3.mailbox.org995SSL/TLSYour mailbox password or application password

Outgoing Mail Server, Ports, and Encryption

ProtocolServerPortConnection SecurityAuthentication Method
SMTPsmtp.mailbox.org465SSL/TLSYour mailbox password or application password
SMTP (alternative)smtp.mailbox.org587STARTTLSYour mailbox password or application password