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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

Set up out-of-office notification

Set up an Out-of-Office Reply

Note: An out-of-office reply (also called autoresponder) automatically informs senders that you are currently unavailable. This function is useful, for example, during vacation periods or extended absences.


Figure 1: Set up an out-of-office notification.

Activate out-of-office reply

  1. In mailbox Office, navigate to:
    All settings | Read and write email | Rules | Out-of-office reply.
  2. Click on Out-of-office reply. A settings dialog will open.
  3. Enable the out-of-office reply using the switch Apply changes.

Configure out-of-office reply


Figure 2: Save the out-of-office notification and enter a message.

Fill in the following fields:

Start: Date and time when the reply should be sent.
End: Date and time until which the reply should remain active.
Subject: Subject line of the automatic message.
Text: Content of your out-of-office reply.

Confirm your entries with Apply changes to activate the out-of-office reply.