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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Set up out-of-office notification

Set up an Out-of-Office Reply

Note: An out-of-office reply (also called autoresponder) automatically informs senders that you are currently unavailable. This function is useful, for example, during vacation periods or extended absences.


Figure 1: Set up an out-of-office notification.

Activate out-of-office reply

  1. In mailbox Office, navigate to:
    All settings | Read and write email | Rules | Out-of-office reply.
  2. Click on Out-of-office reply. A settings dialog will open.
  3. Enable the out-of-office reply using the switch Apply changes.

Configure out-of-office reply


Figure 2: Save the out-of-office notification and enter a message.

Fill in the following fields:

Start: Date and time when the reply should be sent.
End: Date and time until which the reply should remain active.
Subject: Subject line of the automatic message.
Text: Content of your out-of-office reply.

Confirm your entries with Apply changes to activate the out-of-office reply.