Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Setup mailbox with macOS Mail app

Set up your email account on macOS (Apple Mail)

Follow these steps to set up your mailbox account in the default Mail app on macOS:

1. Open System Settings

Go to System Settings and open Internet Accounts.

2. Add a new account

Click Add Account, then select Other Mail Account....

3. Enter your account details

Provide the following information:

Name: Your display name
Address: Your main mailbox address (not an alias)
Password: Your mailbox password

4. Configure the incoming mail server

Choose between the two available protocols:

IMAP (recommended): Emails remain on the server
- Server: imap.mailbox.org
POP3: Emails are downloaded and removed from the server
- Server: pop3.mailbox.org

Use your main address as the username, along with your password.

5. Configure the outgoing mail server (SMTP)

Enter the following SMTP server settings:

Server: smtp.mailbox.org
Username: Your main address
Password: Your mailbox password

Answers for private customers

Set up your email account on macOS (Apple Mail)​

1. Open System Settings​

2. Add a new account​

3. Enter your account details​

4. Configure the incoming mail server​