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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

POP3 support in mailbox

Accessing email via POP3​

Yes, even though for simplicity we often refer only to IMAP or the IMAP server, you can alternatively retrieve your mail using the POP3 protocol. The hostname (incoming mail server) is:

pop3.mailbox.org

The connection is, of course, secured with SSL/TLS. In most cases, modern mail programs will automatically detect this and apply the correct configuration.

Characteristics of POP3​

The POP3 protocol is an older, simplified retrieval protocol that can only download mail from the inbox. The concept of mail folders is not supported by POP3 – this functionality is only available with IMAP.

Important note​

Other mail folders from mailbox Office – apart from the inbox – are not retrieved or synchronized with POP3!

If you want to work with folders or keep your mail synchronized across multiple devices, we strongly recommend using IMAP.

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