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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

E-Mail

In this category you will find all information related to mail at mailbox. Here you will get guides on setting up ActiveSync on different devices, using IMAP, POP3, and SMTP, as well as configuring mail filters and extensions. We also explain how to integrate external accounts, use mailbox Guard, set up encryption, or troubleshoot delivery issues. Whether it is about configuring clients, protecting your communication, or managing special features – you will find the right articles here.