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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

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Dedicated users exchange information and help with questions about settings and usage options. Many questions can be answered quickly and easily here.

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Didn't find the right answer?

Our support team will be happy to assist you individually by e-mail ticket or on the phone - depending on the service package or mailbox tariff you have booked.

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