Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Which data do we store and for how long

Here at mailbox.org, data privacy is something we take very seriously. Still, even at mailbox.org, there is some customer data that we need to capture and store in order to guarantee seamless server operation, and with it, top security for your data. We also need to be able to show you that our systems are working as intended and that we are fulfilling our services to you as agreed.

Please have a look at our detailed Data Privacy Statement to find out which data we store, how long we store it for, and everything else related to data privacy.