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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

To set up a vacation notification

  1. Log in to your mailbox Office and open All Settings....
  2. Open up the Email panel on the left.
  3. Select Vacation Notice from the menu.
  4. Activate the vacation notification
  5. Enter the text for the Subject and Text fields.
  6. Select how often you want the sender to receive your automatic message.
  7. Activate the e-mail addresses for which this vacation notice applies.
  8. If you will be unavailable for a specified period of time, enter the dates of your absence (make sure that the corresponding box is enabled)

Set up an out-of-office notification

Note: With an out-of-office notification (also called "autoresponder"), you automatically inform senders that you are currently unavailable. This feature is useful, for example, during vacation periods or longer absences.


Figure 1: Set up an out-of-office notification.

Activate out-of-office notification

  1. In mailbox Office, navigate to:
    All settings | Read and write E-Mail | Rules | Out-of-office notification.
  2. Click Out-of-office notification. A settings dialog will open.
  3. Activate the out-of-office notification using the switch Apply changes.

Configure out-of-office notification


Figure 2: Save the out-of-office notification and enter a message.

Fill in the following fields:

Start: Date and time when the notification should begin to be sent.
End: Date and time when the notification should stop being sent.
Subject: Subject line of the automatic message.
Text: Content of your out-of-office notification.

Confirm your entries with Apply changes to activate the out-of-office notification.