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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

Data Synchronization - Overview

Overview: Data synchronization with mailbox

mailbox Office provides a variety of interfaces to securely and efficiently synchronize your data with different devices.
These include:

  • Mail via IMAP & SMTP
  • Calendar & Tasks via CalDAV
  • Address book via CardDAV
  • Files via the Drive Client, WebDAV, or the web interface
Data typeRecommended method
MailIMAP & SMTP
Calendar & TasksCalDAV
Address bookCardDAV
FilesDrive Client, WebDAV, or web interface

Synchronization periods and limitations

MethodPastFutureMax. numberSpecial notes
IMAP / POP3unlimited (mails)unlimitedunlimited
CalDAV30 years (calendar)10 years
CardDAVno restrictions (addresses)
ActiveSync3 years (calendar), 18 months (mails)3 years (calendar)500 mails/folderLimited functions: no recurring tasks, max. 36 kB contact picture size

Note: ActiveSync was developed for fast synchronization on mobile devices – for large or older mailboxes we recommend IMAP and CalDAV/CardDAV.

Drive storage by plan

PlanDrive usage
Lightonly as a team member
Standardfull access (file size up to 1 GB)
Premiumfull access (file size up to 1 GB)

System support by platform

PlatformMailCalendarAddress bookFiles
macOSIMAP, POP3, SMTP (Apple Mail, Thunderbird)CalDAV (Calendar.app)CardDAV (Contacts.app)Drive Client & WebDAV
LinuxIMAP, POP3, SMTP (Thunderbird, KMail etc.)CalDAV (Evolution)CardDAV (Evolution)WebDAV
WindowsIMAP, POP3, SMTP (Outlook, LiveMail etc.)CalDAV (CalDAV Synchronizer)CardDAV (CalDAV Synchronizer)Drive Client for Windows
AndroidIMAP, POP3, SMTP or ActiveSyncCalDAV or ActiveSyncCardDAV or ActiveSyncDrive Client for Android (Play Store)
iOS / iPadOSIMAP, POP3, SMTP or ActiveSyncCalDAV or ActiveSyncCardDAV or ActiveSyncDrive Client for iOS (App Store)
Other smartphonesIMAP, POP3, SMTP or ActiveSyncCalDAV or ActiveSyncCardDAV or ActiveSync