Sharing emails in Family accounts

Sharing in mailbox

Every share, that is everything that can be shared, is organised as a folder in mailbox. Sharing address books, calendars, tasks, and file folders therefore always follows the same pattern.

Using shared email folders in a Family account

The functions described in this article are available in all plans except the Light plan. If a Family account has at least two members, you can collaborate on and view calendars, contacts in the address book, tasks and files within this group.

To read and reply to emails together in a Family account, you don’t need to forward the emails to all members. Instead, you can simply create a new email folder and share it with other users.

Creating an email folder in the family account

To create an email folder in the family account:

1. Open the Mail section in mailbox Office.
2. Open a folder’s context menu by clicking the ... icon and select the Add new folder option.

   
   Add new email folder

   Alternatively, you can also click the + button under My folders and select the Add new folder option.
3. Enter a suitable name for the email folder.
4. Click Add.

Sharing an email folder

To share an email folder with other members of the family account:

1. Open the context menu for the email folder by clicking the ... icon and select the Share / Permissions option.

2. Decide which people should have access to the folder and what permissions they should be given.

   The following roles and permissions are available:

   • Administrator: Read, write and delete permissions, folder sharing
   • Author: Read, write and delete permissions
   • Reviewer: Read and write permissions
   • Viewer: Read-only permissions

3. Under Details, you can further restrict or extend the default permissions.

4. Optionally, compose an invitation message.

5. Click Save.

The shared email folder is marked with a corresponding share icon in the owner’s view.

Using shared email folders

For members of the Family account, the shared email folder appears in mailbox Office under Mail > Shared folders.

View shared email folders for members of the Family account

Depending on their permissions, members can read, move or delete emails in the shared folder.

To move an email manually to the shared folder, select the relevant option from the email menu or simply drag and drop the email into the shared folder.

Automatically moving emails to the shared folder

If you want certain emails (e.g. from specific senders) to be automatically moved to the shared folder, you can create a rule under Settings > Read and write e-mail > Rules to automate this process.

Create a rule to automatically move emails to shared email folders