How to deactivate the mailbox Guard?

If you want to completely deactivate the mailbox Guard, you can contact our Support team via https://support.mailbox.org. Our Support team will then verify your identity as the account holder and can subsequently deactivate the Guard for you.

Attention

When deactivating the Guard, all your stored key pairs on our servers will be deleted. If you have not created a backup of the keys, you will no longer be able to read or open the emails and data encrypted with them afterwards.