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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Security & Privacy

In this category you will find information about security and privacy at mailbox. You will learn how to secure your communication with mailbox Guard, PGP, and S/MIME, set up two-factor authentication (2FA), or use the Tor Browser and the mailbox Tor exit node. We also show you how to work with YubiKeys, use app passwords, verify SSL/TLS certificates, and create backups of your keys. Other topics include protecting calendars and address books, handling encrypted mailboxes, and tips for the secure use of mail apps.