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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

List Family Account Members

Administrators of the family account who have chosen the Joint billing plan will see a list of all family members on the Family account settings page, along with the option to appoint another family member as an administrator.


Figure 1: Screenshot to follow shortly.

In addition, mailbox has already created a group that you can select and edit via All settings | Groups — this view also works if you have booked separate billing. However, family members can leave the group, and other accounts can become members of this group.


Figure 2: Screenshot to follow shortly.

All members of this group have also been automatically added to the global address book — additional family members will be added there automatically as well.


Figure 3: Screenshot to follow shortly.