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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

CalDAV and CardDAV for Mac OS and iOS

macOS and iOS – Calendar and Contact Synchronization via CalDAV and CardDAV

You can synchronize your contacts and calendars on Apple devices either via ActiveSync or using CalDAV and CardDAV. The following section describes the setup using CalDAV and CardDAV.

Setting up the connection

  1. Open the Settings app on your iPhone or iPad.
  2. Navigate to:
    Settings | Passwords & Accounts


Figure 1: Step 1 of the setup process.

  1. Select the option “Other”.


Figure 2: Step 2 of the setup process.

  1. Choose one of the following:
    • “Add CalDAV Account” (for calendars)
    • “Add CardDAV Account” (for contacts)


Figure 3: Step 3 of the setup process.

  1. Enter the following credentials:

    • Server: https://dav.mailbox.org:443
    • Username: Your primary mailbox address (e.g. max.mustermann@mailbox.org)
    • Password: Your account password
  2. Confirm your entries.

After completing the setup, your calendars and/or address books will appear in the corresponding apps.

macOS

  1. Open the System Settings.
  2. Select:
    Internet Accounts | Add Account
  3. Continue as described for iOS from step 3 onward.

Notes on using iOS

  • Synchronization from mailbox Office to iOS works across all folders if the relevant groups are visible under “Contacts”.
  • Synchronization from iOS to mailbox Office takes place only via the default folder “Contacts”.
    This limitation is caused by Apple’s system design and cannot be changed.

Tip: If your contacts or calendars do not appear, check the group settings in the Contacts or Calendar app.