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FAQ Articles

📄️ Can I trust the staff at mailbox.org

This is an extremely valid question because if you are unable to encrypt everything you send or receive, the operator of your mail server may soon know more about you than your doctor, your lawyer, and your accountant combined. Under About Us, you can find a detailed personal description of us as well as information about our history and our reasons for operating mailbox.org. Read this section and think about whether you can – or would like to – place your trust in us. And we ask you to encrypt your communication whenever possible. The fact of the matter is: We at mailbox.org do not even want to be able to read your e-mails.

📄️ Where are the servers located

The mailbox.org servers are located at two separate locations in Berlin. We have secure physical access to each of these locations. Our Internet lines follow different routing paths and are owned by different providers. High capacity, large data volumes, short routing paths: When selecting our locations, the most important criterion, apart from ensuring that the given locations fall under German jurisdiction, was the quality, not the price. This means that biometric access controls, power supply with multiple physical redundancy, cooling systems, and continuous system monitoring are integral to the international standards upheld in our data centers.