Skip to main content

Answers for companies

The Business Knowledge Base is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

Setup with Mail App for MacOS

Setting up a mail account on macOS (Apple Mail)

Here is how to set up your mailbox mail account in the Mail app on macOS:

1. Open System Settings

Open System Settings and select Internet Accounts.


Figure 1: System Settings on macOS.

2. Add a new account

Click Add Account and then select Other Mail Account....


Figure 2: Adding another mail account.

3. Enter access data

Enter the following information:

  • Name: Your display name
  • Address: Your main address at mailbox (not an alias)
  • Password: Your password


Figure 3: Enter your mailbox access data.

4. Configure the incoming mail server

Select the desired protocol type:

  • IMAP (recommended): Mails remain on the server
    • Server: imap.mailbox.org
  • POP3: Mails are stored locally and deleted from the server
    • Server: pop3.mailbox.org

Use your main address as the username and the corresponding password.


Figure 4: Enter your mailbox access data.

5. Set up the outgoing mail server

Enter smtp.mailbox.org as the SMTP server.
Again, use your main address and your password.


Figure 5: Enter your mailbox access data.