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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Encrypted mailbox in combination with Guard

Our Encrypted Mailbox is 100% compatible with the functionality offered by mailbox Guard.

Until recently, users of the encrypted mailbox could not access their encrypted e-mails via the web interface but had to use a local mail client instead. mailbox Guard presents an appropriate solution at last. With mailbox Guard in place, you can use a web browser to access your encrypted e-mails at any time, on any device.

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