For topping up your balance you have several payment options available after navigating to ‘Settings -> mailbox.org -> Add Credit to Your Balance’.

mailbox.org accepts the following payment options:

  • Bank transfer
  • Creditcard
  • Cash payment by mail (regular letter, EURO only, no cheques)
  • Bank transfer
  • PayPal
  • Sofortüberweisung
  • giropay
  • Currently we do not accept payment via Bitcoin

Some options are quicker to verify (PayPal, Credit Card, Sofortüberweisung and giropay) and will therefore lead to a faster activation of your account. Make sure to just transfer the amount needed, since a refund is not possible (Figure 1).

Figure 1: Choose your preferred payment option.

Depending on your choice you will either be forwarded to the third-party provider for futher processing or are able to set up payment right away.

In case you get a warning

Anonymity and Password Reset

Before being able to process your first payment you may be prompted with an option for setting up credentials for a password reset. You can easily provide these information by clicking on "Change Personal Data" (1). If you decide to skip this step, just proceed with "Top up your balance now" (2) and you will be able to choose your preferred payment option. Be aware though, in case of loosing access to your account we won't be able to help you regain access, since there verification is simply not possible without personal data (Figure 2).

Figure 2: We strongly suggest to set up at least a temporary e-mail in case you are loosing your password.