How to pay
Please note: Payment is only possible on the desktop version of mailbox.org. In the mobil version payment is not supported at this point.
If you like mailbox.org, go to ‘Settings -> mailbox.org -> Contract and Fees’ and select the package that’s right for you. You can then transfer a suitable amount for the chosen plan under ‘Settings -> mailbox.org -> Add Credit to Your Balance’. You can pay using the following payment options:
- Bank transfer
- Credit card
- Bitcoin (currently not available, June 2020)
- Cash payment by mail (regular letter, EURO only, no cheques)
- Cash transfer to our checking account
before you can pay, you will be asked to set up a method for password recovery. You can skip this, if you want to remain anonymous. If you do this, we cannot help, if you lose your password.
You can pay via button number 2.
We can verify your payment within one hour and activate your mailbox immediately for PayPal, credit card, Sofortüberweisung and giropay/paydirekt payments. Other forms of payment will naturally take longer.
After having selected a payment option, a field for entering the amount of money is going to appear.
Please transfer only the amount of money that you plan to use. A refund is not possible.
Klick ‘Pay now with …’ (If it looks as if nothing happened, scroll down. Make sure that 3rd party scripts are allowed in your browser. (deactivate browser add-ons like NoScript)
This will create your invoice and you’ll see another new button saying e.g ‘Pay now via PayPal’ or ‘Pay now via giropay/paydirekt’. By clicking this button you will be redirected to the web page of the payment provider. On those websites you can finish the payment process.
Apart from that, if you want to pay by bank transfer, please make sure to wire the money to your dedicated IBAN number with us. It contains your personal customer number and we use it to assign the payment to your account.
You can activate and save the desired package once you have added credit to your balance:
Note: At this point we cannot offer bitcoin payments anymore. These will be available again at a later point in time.