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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Shared Calendars

Shared calendars in the family account

The functions described in this article are available in all plans except the Light plan. If you have created at least two family accounts, you can collaboratively edit and view calendars, contacts in the address book, tasks, and files within this group.

Shares in mailbox

Every share, that is everything that can be shared, is organized as a folder in mailbox. Sharing address books, calendars, tasks, and file folders therefore always follows the same pattern.

Creating a calendar in the family account

To use a calendar in the family account, a member with a family account must first create a new calendar. To do so, open mailbox Office, go to the Calendar tab (1), click on the link Add new calendar (2), and enter a suitable name (3).


Figure 1: Screenshot to follow shortly

Sharing a calendar

To make the newly created calendar available to other members of the group, open the context menu of the calendar (Figure 2) by clicking on the icon with the three horizontal lines (4) and select the menu item Share / Permissions (5).


Figure 2: Screenshot to follow shortly

In the following dialog Permissions for folder Family calendar (Figure 3), you can add several or all members of your group. There are different roles, which you can choose by clicking on the Details drop-down menu:

  • Author: read, write, and delete permissions
  • Editor: read and write permissions
  • Viewer: read-only access


Figure 3: Screenshot to follow shortly

Using a shared calendar

All members of the group who have been granted access to the shared calendar will find it in mailbox Office, under the Calendar tab in Shared calendars (Figure 4).


Figure 4: Screenshot to follow shortly

Adding guests

The owner of a calendar can also add other users who are not part of the family account — via the Add others input field. Guests invited in this way always receive read-only access to the calendar shared with them. After the invitation, guests will receive a link by email with the information that a folder has been shared with them — in this case, the family calendar.