Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

How to configure the Tor Browser

Using mailbox Office with the Tor Browser

To access your mailbox Office smoothly with the Tor Browser, we recommend setting the security level to Medium / Safer. As the language for Tor, English is generally recommended so that you remain anonymous within the large group of English-speaking internet users.

You can find the security settings by clicking on the shield icon and then selecting Advanced Security Settings.

Use of canvas functions

mailbox Office uses canvas functions in the tabs Text, Spreadsheet, and Presentation. When logging in, the system automatically checks whether this functionality is available.

On your first login, a warning will appear stating that mailbox Office is trying to read a canvas element. To successfully continue the login process, you must allow the website login.mailbox.org to extract HTML5 canvas image data.

Privacy notice

Any concern that we could use the reading of the canvas element for tracking purposes is unfounded. Already through the session ID, we could uniquely track each of your actions from the moment you log in. However, you can rely on the fact that we do not do this – in accordance with our Privacy Policy.

Answers for private customers

Using mailbox Office with the Tor Browser​

Use of canvas functions​

Privacy notice​

Using mailbox Office with the Tor Browser

Use of canvas functions

Privacy notice