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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

WebDav for Windows

Note: The features discussed in this article are available in all plans except the Light plan.

WebDAV on Windows​

You can also integrate the mailbox Drive as a network drive under Windows.

For access via WebDAV you need the following login data:

WebDAV access data

You will also need the last name and first name that you have entered in the mailbox Settings.

WebDAV URL formatting – Academic titles, special characters and diacritical marks​

Academic degrees & titles​

If you have stored a title in your personal contact data (e.g. Dr. Maxima Mustermann), you may need to include this in the WebDAV URL for synchronization to work. This is the case, for example, with Joplin.

Example:
A valid WebDAV URL for Dr. Maxima Mustermann looks like this:
https://dav.mailbox.org/servlet/webdav.infostore/Userstore/Dr.%20Maxima%20Mustermann/

Note: %20 replaces the space, which is not allowed in the URL.

Special characters and diacritical marks​

If you have special characters (e.g. ä, ü, ö, ß) or diacritical marks (e.g. ł) in your name, please use the following table for conversion:
https://www.utf8-zeichentabelle.de/unicode-utf8-table.pl?number=1024&htmlent=1

Example:
A correct WebDAV URL for Bartłomiej Mustermann looks like this:
https://dav.mailbox.org/servlet/webdav.infostore/Userstore/Bart%C5%82omiej%20Mustermann/

Connect Windows network drive​

Open Windows Explorer and right-click on This PC. Select Map network drive from the context menu.

A window will appear in which you can choose the drive letter under which the new network drive with the Drive connection will be displayed.

Enter under Folder the address https://dav.mailbox.org/servlet/webdav.infostore/Userstore/First name, Last name.

The comma and space between first name and last name must be entered. First and last name can be taken from the contact data of your account at mailbox (in the account settings).

Variants​

Occasionally, and depending on the application, a different syntax for the URL may be necessary, for example if programs have problems with spaces. In such cases, it often helps to try %20 instead of the space.

Below is a list of possible notations:

  • https://dav.mailbox.org/servlet/webdav.infostore/Userstore/First name Last name
  • https://dav.mailbox.org/servlet/webdav.infostore/Userstore/First name, Last name
  • https://dav.mailbox.org/servlet/webdav.infostore/Userstore/Last name,%20First name/

For users of Enpass:
https://dav.mailbox.org/servlet/webdav.infostore/Userstore/Last name, First name/ENPASS

Now check the option Reconnect at logon, and click on Finish.

Windows will then create entries in Windows Explorer under This PC and link the selected network folder here as a network drive. When opened, you will be asked for your mailbox account and your user password.

If everything worked, the MS Explorer will now display the contents of your Drive.

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