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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

Automatic instant upload of photos to Drive

If you use the Drive client and use our Standard or Premium Plan, you can have photos automatically uploaded to Drive immediately after they are taken. This way, you always have an up-to-date backup of your latest photos.

The photos are automatically saved in the Pictures folder. To find this folder in the web interface, click on the Drive icon and then open the My Files menu. The Pictures folder is located there.

Configure Android client for instant upload​

To set up instant upload, open the Settings menu of your Drive client on your smartphone or tablet. There you will find the parameters for automatic upload of your photos.

Data volume​

Uploading images can consume a lot of data volume depending on their size and number. Depending on your mobile phone contract, this may result in additional costs. To avoid this, activate the Synchronise only via Wi-Fi option in the Camera upload settings. This ensures that photos are only uploaded when a Wi-Fi connection is available and no mobile data is used.

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