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Using custom domain with a catch-all address

If you use your custom domain for emails at mailbox, you can use a so-called catch-all address. With such a “catch-all”, you simply receive all emails from this domain, even those for which no email address or no special alias has been created. A special catch-all alias is used for this purpose.

More spam, but also more convenience

Although such settings can also lead to more spam, there are various use cases where catch-all aliases are helpful. If you use a catch-all alias, you can, for example, give friends or online sellers an individual email address, such as onlineshop23@example.com. Then you can also sort these addresses using filter rules without having to create an alias. You can also easily see which provider has passed on your address illegally.

How do I set up a catch-all alias?

  • First set up your custom domain at mailbox.
  • Create the catch-all alias by entering an alias address in the mailbox settings for aliases in the format @example.com, i.e. without characters before the @, followed only by the name of your domain. You can create aliases under the following path: All settings > Email addresses > Email aliases > Add external alias
  • For further information on creating aliases, please see the article Email aliases at mailbox.
Note

A catch-all alias is counted in the same way as any other regular email alias.

Catch-all aliases for multiple users

If several users share the same domain, only one of them can use the catch-all alias. In this case, the mailbox email server initially handles the delivery of all email addresses and aliases created in mailbox. Only then does our system forward all remaining emails that could not be specifically assigned to the catch-all inbox – that is, the account for which the catch-all alias is configured.