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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

Notes

In this category you will find information about **Notes, the collaborative online editor from mailbox. With Notes, multiple people can work on texts simultaneously, track changes in real time, and communicate directly within the document. The service is ad-free, compliant with data protection regulations, and runs exclusively in our German data centers. Notes is available to all users of the standard and premium plans.

The following options are availiable:

  • Collaborative editing
  • Import/Export (Etherpad-File, HTML, Text)
  • Word Processing (Rich Text)
  • History
  • Distinguished colors for the editors
  • Leave Comments
  • Integrated Chat