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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

How to plan a new Meeting in Meet

Start or Schedule a Meeting

On the start page of mailbox Meet, you can either start a meeting immediately or open advanced settings to schedule a video conference by selecting Schedule a new meeting (Figure 1).


Figure 1: On the start page of mailbox Meet, you can either start a meeting immediately or schedule one.

Start a Meeting Immediately

If you select Start a meeting immediately, you will receive the required access details that you can share to invite other participants (Figure 2).

  • The Meeting link provides direct access for you as the administrator.
  • To invite additional participants, simply share the generated Guest link.
  • If you would like to invite participants who can only join by phone, you can provide the number for Dial-in by phone.
  • Once you have completed your preparations, you can proceed by selecting Open video room. You will then be redirected to the welcome screen. For more information, see Getting started with mailbox Meet.


Figure 2: You have several options to provide other participants with access to the video conference.

Schedule a Meeting

You have more options for preparing a video conference when you select Schedule a new meeting (Figure 1). Here you can adjust the following settings (Figure 3):


Figure 3: Adjust the details of your conference to suit your needs.

  • Assign a Title for the meeting.
  • Add a description to provide additional Details.
  • Set a Password for participation to protect access to the conference.
  • Choose whether to create a permanent conference room or a time-based meeting, and
  • schedule the desired period for the conference.
  • Define whether the meeting should occur regularly by configuring a Recurring meeting.
  • Optionally, enable the Waiting room for other participants.
  • Save your settings to finalize the meeting.

After saving, you will receive the required access details for the meeting (Figure 3) and can open it at any time. For more information, see Getting started with mailbox Meet.