Reseller-Management with mailbox

General information for resellers

Wether you are an IT company, agency or service provider - if you want to offer your customers privacy-focused e-mail, according to the latest security standards, we may be what you are looking for. As your partner, mailbox would be happy to support you with many years of experience and our very own infrastructure. Whether desktop or mobile devices, calendar, contacts, or file sharing: mailbox also offers your customers - whether private, business or enterprise - secure e-mail and groupware.

Your advantages as a mailbox reseller

• Flexible integration within your own systems possible via API interface.
• Your customers remain your customers: Enrich your customer's needs with the additional services from mailbox. Invoicing and support for your customers remains with you, or choose a support package and let us take care of customer support.

If you are interested, simply follow this link to our reseller registration.

Manage your reseller account at mailbox

Our reseller management can be conveniently accessed via the web interface at https://businessadmin.mailbox.org and allows for the quick and easy handling of your own customers. The core functions of the management are the creation, management, and deletion of customer accounts. Resellers can create new customer accounts, adjust customer settings, and delete accounts when they are closed. In addition, resellers can also retrieve invoices in PDF and CSV format. The CSV format is particularly useful as it allows for easier processing of the data in your own software.

Login to the reseller dashboard

Access to the reseller dashboard via https://businessadmin.mailbox.org - simply enter your username and password there.

After logging in, you will be forwarded to the dashboard. If you are already a reseller customer, you will see an overview of your customer base here, as well as a summary of your personal data. A search field offers you the possibility to query for certain customers.

Both, existing and new reseller, have the option to create new customer accounts. Simply click the "Create Account" (Figure 1) button at the top right corner of the intdashboard.

Figure 1: Create account button in the top right corner of the dashboard – this allows you to create new customer accounts.

Creating a new customer account

Clicking the “Create account” (Figure 1) button in the top right corner of the dashboard opens the “Account creation menu” (Figure 2).

Figure 2: Here you can enter all relevant data for the account.

Create account (left column)

• Account: A unique name for the account. This will be used as the username for administration.
• Password: The password for logging in to the administration.
• Billing data: The customer’s general data.
• Service package: The service package defines your desired support level.
  If you provide support for this customer yourself, simply select the free “Reseller” option.
  If you prefer mailbox to handle support, you can choose between the additional Silver, Gold, or Platinum options.
  A price overview of these packages can be found clicking this Link.

Plan restrictions (right column)

Here you define how many mailboxes the customer can create in each plan (Light, Standard, Premium).
You also set the maximum number of possible mailing lists. To complete the customer account setup, click “Save changes” in the top right corner of the dashboard.

Invoices

Under the Invoices menu, you will find a chronological overview of customer invoices and can use the search field to query specific invoices. Here, you can also export invoices in PDF and CSV formats.