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Answers for companies

The Business Knowledge Base is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

Where can I find my invoice?

Invoices for business customers

Business customers of mailbox receive their invoice monthly at the billing mail address stored in the Admin Console.
Please make sure that this is a valid address and that mails can be delivered successfully.

In the Admin Console, you can also update your billing information — for example, your address, invoice delivery method, or payment option — at any time.

You can access the Admin Console at Setup mailbox. Log in using the credentials you received from us when you concluded your contract.