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Answers for companies

The Business Knowledge Base is already largely up to date. A few individual articles are currently being revised and adapted. We thank you for your understanding and look forward to providing you with up-to-date information on using mailbox.

Please note: The knowledge base has changed slightly. Categories have been adapted and URLs stored in the old knowledge base may no longer be valid.

How to create and manage mail accounts

Create mail addresses in the mailbox Business account

Log in with your account credentials in the Console at mailbox Login. After logging in, you will be on the account level of the Console. Select the domain under which you want to create a mail account.

Click the Show button in the box of the selected domain.

You are now on the domain level of the Console. In the middle section, you will find the list of all mail addresses. To create a new mail address, click the Create button above the list. For each domain, it is predefined which plan newly created mail addresses in that domain will receive by default. If the default plan does not fit the respective mailbox, you can adjust it after creating the mail address.