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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

Technical Requirements

Hardware and Operating System

To participate in a video conference with mailbox Meet, you need a computer with a current operating system, a camera, and a microphone. Participation without a camera and/or microphone is possible but will limit communication accordingly.

Internet Connection

A fast and stable internet connection is essential for a smooth video conference. With the mailbox Meet Speed Test, you can check the performance of your internet connection before the meeting. For slower connections, disabling the camera can help improve transmission quality.

Camera and Microphone

Your computer or smartphone requires a camera and a microphone to participate in video conferences.

Participation via Phone Dial-in

You can dial into the video conference by phone using a room-specific mailbox Meet number, allowing you to participate without video.