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Answers for private customers

The Knowledge Base for private customers is already largely up to date. A few individual articles are currently being revised and will be updated shortly. We thank you for your understanding and look forward to providing you with the latest information on using mailbox.

Please note: The Knowledge Base has changed slightly. Categories have been adjusted and any URLs stored in the old Knowledge Base are no longer valid.

How to plan a new Meeting in Meet

OpenTalk offers you the possibility to schedule meetings in advance. This allows you to create recurring meetings or prepare individual appointments.

  • Please click on "Meetings" (1) on the left.
  • You will now be taken to the overview page. If you have already created meetings or have been invited to OpenTalk meetings, you will see them in the overview.
  • You can conveniently sort the view by month, week or day (2).
  • Here you can see "unscheduled Meetings" (3) and Meetings with a fixed time (4).
  • If you want to create a new scheduled meeting, please select "Plan new meeting" (5).


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Figure 1: "Meetings" overview page

Schedule a Meeting

  • Please assign a meaningful "Title" (6) for the scheduled meeting.
  • You can also enter "Details" (7) about the meeting, which is optional.
  • To increase the security and confidentiality of the meeting, we recommend to assign a "Password for participation" (8).
  • Now you can decide if the meeting room should only be available at a certain time with "Scheduled meeting" (9).
  • Next, you can specify the date and duration of the meeting (10) and whether it should be repeated regularly (11).
  • Optionally you can set up a "Waiting Room" (12) for the participants.
  • Finally, click on "Save" (13). The meeting has now been created and is ready.

Figure 2: Set details of a meeting

Share the Credentials

Now you have several options to distribute the link to the meeting.

  • You can now simply copy the "Meeting-Link" (14) and thenshare it with participants with OpenTalk accounts.
  • If your meeting also allows a telephone dial-in (depending on the selected tariff), you can share the dial-in number provided under **"**Phone Dial-In" (15).
  • You can invite guests without OpenTalk accounts with a "Guest-Link" (16). These guests can't participate in voting or polls.
  • In case you previously set up a password you can share it via **"**Password" (17).
  • If you would like to join the meeting immediately, you can do so via the button "Open Video Room" (18) (Fig. 3).

Figure 3: Sharing the access data .