Note: The features mentioned in this article are available in all packages except the Light package.

Many customers have linked e-mail accounts from other providers to our Web interface.

Some customers then also expect e-mails from external e-mail addresses to appear on other devices on which a account has been set up. But it does not work that way. Let us explain why.

Think about our Web interface as an e-mail client such as Thunderbird or Outlook. You have set up several e-mail addresses and the address has been configured by default.

If you now want to link additional external e-mail addresses, will access these addresses for you and display them in the Web interface. Nevertheless, the e-mails are still with the external e-mail provider. We only display them like an e-mail client.

If you now take your smartphone and use it to access your e-mails, only the e-mails will be accessed but not the e-mails that accesses from other addresses and only displays online.

If you want to manage all of your external addresses with, you need to set up forwarding from each external e-mail address so that these e-mails are redirected straight to your address. Your other e-mail provider will be happy to explain how to set up this forwarding function. Every e-mail provider has different user interfaces and methods for doing so. We therefore cannot provide a general tutorial on this subject.

Related Articles

Verwandte Artikel erscheinen hier basierend auf den Stichwörtern, die Sie auswählen. Klicken Sie, um das Makro zu bearbeiten und Stichwörter hinzuzufügen oder zu ändern.

Verwandte Vorgänge