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Because of licensing restrictions, Team Mail accounts are not available to customers who have a basic 1 ,- Euro subscription. In order for these customers to access family account features, they must upgrade their subscription first.

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After logging on, click on the little menu icon in the upper-right part of the main page and then on “Settings” in order to access the account administration page. Make sure the menu option “mailbox.org” has been selected upon page load, and then click “Family Account”. Fill in the registration form to create a new account within your family group and submit. All accounts created through this page may now share data with each other.

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Step 2

After a family account has been set up according to Step 1, its user can log in instantly using the mailbox.org e-mail address and password chosen. If the user had their initial credentials chosen by someone else (usually the account holder of the creating account), they should change their password immediately after first log-in.

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Family accounts will be automatically set to the cheapest eligible tariff (5 GB mail storage) and users may try all available features for 30 days, free of charge. Note that the amount of individual storage space available will be limited until the account has been credited with funds for the first time.

Since a basic 1 ,- Euro subscription does not qualify as a Team Mail account for licensing reasons, it is not possible to downgrade an existing Team Mail account to this particular package.

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